Your account

Folder for adding Your account articles

How do I create an account?
To create and account with DocTap, you can do this by heading to our website, clicking REGISTER and following the steps.
Thu, 1 Feb, 2024 at 11:12 AM
My account is suspended?
Your account may be locked or suspended due to you entering the wrong password too many times.If this is the case, please try and reset your password by cli...
Fri, 2 Feb, 2024 at 11:40 AM
I want to delete my account?
If you would like to delete your account, please do contact us as support@doctap.co.uk. Here a member of our team will be able to assist you. 
Fri, 2 Feb, 2024 at 11:41 AM
I've forgotten my password?
If you have forgotten your password you can reset this yourself by clicking "FORGOT PASSWORD" on the login page. Once clicked, please then follow ...
Fri, 2 Feb, 2024 at 11:42 AM
Can I add more than one payment card on my account?
Yes, you have the flexibility to add more than one bank card to your DocTap account. To add an additional bank card, follow these steps: 1. Initiate ...
Fri, 9 Feb, 2024 at 1:18 PM
How do I add additional patients to my account?
To add additional patients to your account (such as family members) you can do this by following the steps below when booking. 1. Initiate the booking p...
Fri, 9 Feb, 2024 at 2:33 PM